Privacy Policy

1. General information, controller and data protection officer

Die WTG Academy, Marktstr. 6 65428 Rüsselsheim, erklärt Ihnen die Rechtsgrundlagen für die Verarbeitung: Einwilligung (Art. 6 Abs. 1 lit. a DSGVO), Vertragserfüllung (Art. 6 Abs. 1 lit. b DSGVO), rechtliche Verpflichtung (Art. 6 Abs. 1 lit. c DSGVO), berechtigte Interessen (Art. 6 Abs. 1 lit. f DSGVO).

Ein Datenschutzbeauftragten wurde bestellt, den Sie unter https://datagap.de/ erreichen können.

Information über uns können Sie auch unter Impressum ( https://wtg-academy.com/de/impressum/) finden.

2. Purposes of data processing and legal bases

Registration and organization of language courses:
Personal data of participants is collected for the administration and organization of language courses, such as name, contact details, course preferences and payment information.
Legal basis: Fulfillment of the contract (Art. 6 para. 1 lit. b GDPR)

Communication:
The contact data collected (e.g. email, telephone number) is used to communicate with participants, for example for course planning, queries, or for customer support.
Legal basis: Performance of a contract (Art. 6 para. 1 lit. b GDPR) or legitimate interests (Art. 6 para. 1 lit. f GDPR)

Sending newsletters:
Personal data such as email addresses are used to send newsletters to participants with information about current offers, new courses or other relevant topics.
Legal basis: Consent (Art. 6 para. 1 lit. a GDPR)

Provision of online learning materials:
Data such as access data to learning platforms or email addresses are processed in order to provide participants with access to digital learning materials and online platforms.
Legal basis: Performance of a contract (Art. 6 para. 1 lit. b GDPR)

Fulfillment of legal obligations:
Certain personal data must be processed to comply with legal requirements, e.g. for tax purposes or to fulfill accounting obligations.
Legal basis: Legal obligation (Art. 6 para. 1 lit. c GDPR)

You can also call up information about us via the ‘Impressum’.

3. Data transmission and third-party providers

Google and Google Analytics: Use for website analysis and optimization, including IP analysis and opt-out options.

JotForm: For the creation and management of online forms, such as registration forms or surveys, the WTG Academy uses the Jotform service. Jotform is an external provider that enables us to securely collect and process user data.

Form data: All personal data that you enter in the Jotform forms provided by us (e.g. name, e-mail address, telephone number) is stored and processed on Jotform’s servers.

Usage data: In addition to the data entered, technical information such as IP addresses and timestamps may also be collected by Jotform in order to analyze and ensure the use of the forms.
The data collected via Jotform is processed on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and for the fulfillment of contractual obligations in accordance with Art. 6 para. 1 lit. b GDPR.

Use of Dropbox and RushFile: The WTG Academy uses Dropbox and RushFile as cloud storage services to securely store and share documents, learning materials and other relevant files with authorized users. These services enable us to manage data centrally, store it securely and control access to files in a targeted manner.

File storage: Dropbox and RushFile store documents and files that may contain personal data, such as names, contact details, course information and other confidential information. This data is stored on the servers of the respective providers.

Usage data: Both services collect technical data such as IP addresses, device types, access times and activities within the platforms to ensure security and functionality and to analyze usage.

Security measures:
Encryption: Both Dropbox and RushFile encrypt all data both during transmission and storage. This protects the data from unauthorized access and ensures the confidentiality and integrity of the data.

Access controls: Access to files stored in Dropbox and RushFile is strictly controlled and limited to authorized employees and authorized users of the WTG Academy. Both platforms offer additional security measures such as two-factor authentication (2FA).

Regular backups: Both services perform regular backups of the stored data to prevent data loss and to be able to restore the data in the event of an emergency.

Legal basis for data processing:
The storage and processing of data in Dropbox and RushFile is based on legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR (efficient and secure management of data) and for the fulfillment of contractual obligations in accordance with Art. 6 para. 1 lit. b GDPR.

Zoom:
The WTG Academy uses Zoom for online meetings, webinars and virtual events. Zoom is an external service provider that enables us to conduct video conferences and other online events in which personal data is processed.

Data processed:
User data: When using Zoom, various personal data is processed, including name, e-mail address, profile picture, and, depending on the configuration, also telephone number and other contact data.

Meeting data: During the use of Zoom, further data may be collected, e.g. IP addresses, device information, duration and time of participation, chat messages as well as audio and video data.

Recordings: If meetings or webinars are recorded, this will only be done after prior information and, if necessary, consent of the participants. Recordings may include video, audio and chat histories.

The use of Zoom and the associated processing of personal data is based on legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR (ensuring communication and holding events) and, if applicable, on the consent of the participants in accordance with Art. 6 para. 1 lit. a GDPR.

Use of One.com and WordPress:
Web hosting and e-mail services:
The website www.wtg-academy.com is hosted by One.com, a provider of web hosting and email services and is operated with WordPress. As part of the provision of these services, personal data is processed to enable the operation of the website and e-mail communication.

Processed data:
Web hosting: One.com stores the content of the website as well as all data collected via the website, including information entered via contact forms or other interactions.
Email services: Emails sent to or received from WTG Academy are stored and processed on One.com’s servers.

Security measures:
Encryption: Data transmission between the website and users as well as e-mail communication is encrypted to ensure data security.
Access restrictions: Access to the servers and the data stored there is restricted to authorized One.com employees who are subject to strict security protocols.

Regular backups:
One.com creates regular backups of data to enable recovery in the event of data loss.
Legal basis for data processing: The data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR to ensure the functionality and security of the website and email services.

BlinkLearning:
BlinkLearning processes various types of personal data, including:
User data: This includes names, email addresses, dates of birth and contact details.
Usage data: Information about the use of the platform, such as login times, content used and interactions with the learning materials.
Performance data: Grades, progress reports and other educational data collected in connection with course administration.

Purpose of data processing:
Provision of learning materials: The platform is used to enable access to digital learning content provided by schools and teachers.
Course management: Teachers use BlinkLearning to organize and manage courses, including monitoring students’ progress and assessing their performance.
Personalization of learning: The platform offers functions for adapting the learning process to the individual needs of students, which also requires the processing of personal data.

For every service:
Registration and implementation of language courses
Data collected:
Type of data: Name, address, email address, telephone number, payment information (e.g. credit card details), date of birth, course preferences.
Use and storage:
Use: This data is used to process the registration, to organize and run the course and to provide course materials to participants. Payment data is used to process fees.
Storage: The data is stored for the duration of the course and in accordance with statutory retention periods (e.g. for accounting purposes). The data will be deleted once these periods have expired.

Communication:
Data collected:
Type of data: E-mail address, telephone number, name, any specific communication content.
Use and storage:
Use: Data is used to communicate with participants in relation to course inquiries, administrative matters and support.
Storage: Communication data is stored for the period necessary to complete the communication and fulfill legal requirements.

Sending of newsletters:
Data collected:
Type of data: E-mail address, name.
Use and storage:
Use: This data is used to send regular newsletters with information about new courses, events and other relevant content.
Storage: The data is stored until consent is withdrawn or you unsubscribe from the newsletter.

Collection of personal data when visiting our website:

(1) When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– amount of data transferred in each case
– Website from which the request originates
– browser
– Operating system and its interface
– Language and version of the browser software.

(2) Use of cookies
In addition to the aforementioned data, cookies are also stored on your computer when you use our website. In addition to the aforementioned data, cookies are also stored on your computer when you use our website.Cookies are small text files that are stored on your hard disk and assigned to the browser you are using and through which certain information flows to the location that sets the cookie.Cookies are not able to execute programs or transfer viruses to your computer.

The following types of cookies are used on our website:Various types of cookies are used on the WTG Academy website (wtg-academy.com) to ensure the functionality of the site and to improve the user experience. The main categories of cookies are:
Functional cookies:These are essential to provide the basic services and functionality of the website, such as storing user preferences and login information.

Preference cookies:These cookies store information about your preferred settings on the website, such as language or region, to personalize your user experience.

Statistics cookies:These cookies collect anonymized data about the use of the website.
This information helps to analyze and improve the performance of the website.

Preference cookies:These cookies store information about your preferred settings on the website, such as language or region, in order to personalize your user experience.

Statistics cookies:
These cookies collect anonymized data about the use of the website.This information helps to analyze and improve the performance of the website.

Marketing cookies:These are used to create user profiles in order to serve relevant advertisements and track users across different websites.
Users have the option to customize their cookie settings directly on the website and refuse certain types of cookies, although this may affect the use of some features. The detailed cookie settings can be made via the cookie banner or the cookie settings on the website.

4. Provision of online learning material

Type of data: User name, e-mail address, access data to learning platforms.

Usage and storage:
Use: This data is used to provide participants with access to digital learning materials and online platforms.
Storage: The data is stored for the duration of the course and for a reasonable period thereafter to enable participants to access materials.

Data protection rights of users:
Access, rectification and erasure:
Access: users have the right to request confirmation as to whether their personal data is being processed and may request a copy of such data.
Rectification: Users may request the rectification of inaccurate or incomplete data.
Erasure: Users have the right to request the erasure of their data if it is no longer required, if consent has been withdrawn or if the processing is unlawful.

Withdrawal of consent:
Users can revoke their consent to the processing of their data, e.g. for the receipt of newsletters, at any time with effect for the future. The revocation can be made via a special function in the newsletter or by contacting the WTG Academy.

Right to lodge a complaint with a supervisory authority:
Users have the right to lodge a complaint with the competent data protection supervisory authority if they consider that the processing of their personal data infringes the GDPR.

Contacting us to exercise rights:
Users can exercise their data protection rights by contacting the WTG Academy in writing or by email. It is recommended to describe the concern in detail so that the request can be processed quickly and efficiently.

WTG Academy contact information for data protection requests:
Email: [Datenschutz@wtg-academy.com]
Postal address: [WTG Academy Marktstr. 6, 65428 Rüsselsheim]
Telephone number: [+49 6142 9206001].

5. Determining the storage period of personal data when registering for a language course

Contract fulfillment and processing of the language course:
The personal data collected as part of the registration for a language course (e.g. name, contact details, payment information) will be stored for the duration of the language course. This data is necessary to fulfill the contract, to organize and conduct the course and to provide the participants with the relevant course materials. Storage period: The data is stored until the language course has been completed and the associated contractual obligations have been fulfilled in full.

Legal retention periods: After completion of the language course, certain data (e.g. invoices, payment receipts) may continue to be stored due to statutory retention obligations. This applies in particular to tax and commercial law regulations that stipulate the retention of documents and data for a certain period of time. Storage period: Accounting and payment data are generally stored for a period of 6 to 10 years in accordance with the applicable legal requirements.

Limitation periods: In order to be able to assert or defend against any legal claims, the relevant personal data is stored for the duration of the statutory limitation periods after completion of the course. Storage period: This period is generally 3 years, starting at the end of the year in which the language course was completed.

Legitimate interests:
Under certain circumstances, certain data may be stored beyond the duration of the course on the basis of legitimate interests. This could be necessary, for example, to maintain the customer relationship or to fulfill follow-up questions after the course. Storage period: Such data will be stored for a reasonable period after the course has ended, but no longer than is necessary for the purpose.

Deletion of the data:
After the above periods have expired, participants’ personal data will be deleted unless there is a legal obligation for further storage or the participant has consented to longer storage. Deletion: The data will be deleted securely and in compliance with data protection regulations as soon as it is no longer required.

6. Changes to the privacy policy

The WTG Academy reserves the right to amend this Privacy Policy from time to time to ensure that it always complies with current legal requirements or to implement changes to our services in the Privacy Policy, e.g. when introducing new services. The current version of the privacy policy is always available on our website.


Communication of changes:
Informing users: Users will be actively informed of significant changes to the privacy policy, e.g. by email if they are affected by the changes or by a notice on our website.
Effective date: Changes come into force as soon as the updated privacy policy is published on our website. We recommend that you check our privacy policy regularly in order to be informed of the current status.
Consents: If changes require new communication of changes:user consent, we will obtain this consent separately before the relevant changes take effect.

7. Contact information

If you have any questions or concerns regarding the processing of your personal data or wish to exercise your data protection rights (e.g. information, correction, deletion), you can contact us at any time using the following contact information:
WTG Academy:
Address: Marktstr. 6, 65428 Rüsselsheim, Germany
Telephone: +49 6142 9206001
E-mail: info@wtg-academy.com
Website: www.wtg-academy.com
Our data protection officer is also available to answer your questions or clarify your concerns. Please do not hesitate to contact us if you need help.

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